powered  by purpose

How to apply Job roles

When you join IT and Change, you won’t just give back to one person – you’ll give back to millions. And with an impact that big, it’s important to always do the right thing and act with integrity. So you’ll make sure that every task is completed in the right way. Valuing every one of our customers, we’ll value you.

Because we're powered by purpose.


About Us

The co-operative values on which our Pioneers built the bank over 145 years ago still stand today. They are more than the foundations of the bank, they are what connect us together – colleagues, customers, the businesses who bank with us, charities we support and the issues we stand for.

We are a community of doers and joiners, those that get stuck in rather than stand on the side-lines, that face the future with optimism and excitement. We are colleagues that fully invest in how we can help our customers. Customers who believe that what works for me can work for us all too. We are co-operatives, credit unions, charities and small businesses whose combined strength builds a stronger economy and a stronger society too. We are the customer views shaping our ethical policy – steering our choices in how and who we bank. The people that make up The Co-operative Bank have been driven and determined from day one. We are the bank for people with purpose


holiday 27-30 days holiday + 8 bank holidays + option to buy more (pro rata)
employee assistance provider Employee assistance provider
employee recognition scheme Employee recognition scheme
free Courses Free e learning resources and development courses
life assurance Life assurance
pension contribution Up to 10% employer pension contribution
paid volunteer days Two paid volunteer days per year
childcare vouchers Childcare vouchers
retail discounts Retail discounts
gym membership Discounted gym membership
eye care Eye care
travel discounts Annual travel discounts
season ticket loan Season ticket loan
career break Career break of 3-12 months unpaid
employee network groups Employee network groups
credit union loans Co operative Credit Union Loans
paternity leave 4 weeks paid leave for secondary carers(paternity)
flexible working Flexible working
emergency leave Emergency Leave
maternity leave 12 weeks paid leave for maternity/adoption



The Co-operative Bank
1 Balloon Street,
M60 4EP.

What happens here

We recently moved to our new head office on Balloon Street. We’ve invested in our beautiful, newly refurbished offices so you have the best environment to work, learn, and advance. Still in the heart of Manchester, we’re close to all amenities with great transport links. It’s here you’ll find most of our operations and support functions roles. And with a shiny new staff restaurant and coffee bar on site, it’s a place you can thrive with colleagues.



The Co-operative Bank, 
Delf House, 
WN8 6NY 

What happens here

Located right next to the Concourse Shopping Centre, here you’ll find a range of support and fraud operations role, along with further contact centres. There’s parking easily available and a bus station close by, and a restaurant and coffee bar on site too.



The Co-operative Bank,
Britannia House,
ST13 5RG

What happens here

Just two minutes from Leek town centre, this is where our mortgage arrears call centres, savings services, and various other processing areas are situated.

There’s free parking available on site, a bus station close by, and staff restaurant and coffee bar to enjoy too. While Leek doesn’t have its own train station, you can get to us from either Macclesfield or Stoke-on-Trent stations.



The Co-operative Bank,
4th Floor, St. Paul's House,
10 Warwick Lane, 

What happens here

London is home to all sorts of functions and teams across the Bank. These teams are largely divided with our Manchester head office, which makes for a great place to progress in your career, wherever your expertise and interests lie.


Our values and behaviours ensure we are all moving in the same direction and delivering what we need to deliver in the right way.  They will provide a clear way of doing things and when we embrace and demonstrate them consistently, we are at our best for our customers, communities, stakeholders and each other.


Take responsibilityTake responsibility

At our Bank, we are performance driven, manage our risks and deliver to deadline and within budget

As a colleague:

  • I own commercial performance, delivering to deadline and budget
  • I know and manage the risks associated with my role
  • I take accountability and am responsible for being the best I can be


Do the Right ThingDo the Right Thing

At our Bank, we challenge constructively to achieve the right outcome for our Bank, our customers and communities

As a colleague:

  • I am customer centric whatever my role
  • I challenge constructively to achieve the right outcome
  • I am an ethical brand advocate and deliver our Ethical Policy


Step UpStep Up

At our Bank, we embrace change, seek to continuously improve and simplify and have a can do, will do attitude

As a colleague:

  • I embrace change and seek to continuously improve and simplify
  • I have a can do, will do attitude
  • I am resilient and focused on delivery


Stronger TogetherStronger Together

At our Bank, we are one team, one Bank, passionately delivering our vision and strategy and celebrating our achievements

As a colleague:

  • I am passionate about delivering the Bank’s vision and strategy
  • I recognise and celebrate achievements Bank-wide

I collaborate to create one team, one Bank

Discover more
  • About Us
  • Benefits
  • Location
  • Values

How to Apply

To apply for a role, you just have to follow a few easy steps. Firstly, you’ll find below some further information about our job roles. Simply open the one that’s relevant to you and select apply. Following this you will be taken to the full list of jobs within this area, where you can browse each description and find what suits your skillset.

Once you know where you want to apply, you will need to complete a short form and upload your CV. If everything is correct, you can then push submit, and you’re done!

How to apply

Job Roles

  • Programme Transformation

    We’re going through a huge transformation. Which is why everyone here works together towards the same goal. From portfolio management to delivery leadership, our people use their expertise to drive real change. By bringing a ‘can-do’ attitude, a strong customer focus and an openness to new ideas, you’ll help us achieve our five-year plan.

  • Service Risk

    To achieve our ambitious IT transformation, we can’t stand still. And neither can you. Which is why you’re ready to use your knowledge and experience to become an essential part of our multi-million-pound transformation. But don’t feel overwhelmed - we’ll provide you with the training to take on any Service challenge. What we’re really looking for is someone who has the impetus to constantly improve.

  • Software Engineering

    With bold ideas, we’ll transform the way we work. That’s why we’re looking to include automation and excellent software across our transformation. What we need from you is your strong organisation and analytical skills to support the development and maintenance of our customer-facing digital solutions. If you’re not quite upskilled in all of languages or technologies around, we’ll provide the training and guidance you need.

  • Architecture

    To make millions of lives easier, we need a lot of solutions. Whether you’re a collaborator, giver, problem-solver or doer, you’ll drive our movement towards Agile/Scrum ways of working as part of our architecture division. It’s a chance to provide design across our wide project portfolio and work on a whole range of technologies. So, bring your knowledge and expertise to drive our transformation.

  • Cyber Security & Assurance

    Throughout our digital transformation, our people and customers’ security is incredibly important. So it’s vital you come with some strong security experience. It’s how you’ll ensure the integrity of both our data and network. In fact, you know how to design, engineer and maintain perimeter and cloud security solutions, and can use a combination of hardware and web-based devices.

  • Business, Systems and Analysis

    Everything at The Co-operative Bank is done for people with purpose. So we also need solutions with purpose. As part of the Business & Systems Analysis team, you’ll help us by bringing your ability to gather requirements, design solutions, facilitate workshops and manage risks. With specialist Data and MI skills, you’ll also proactively spot any issues that will prevent us achieving our five-year transformation.